Quote:
Originally Posted by jaek_777
(First post)
Praying.....
Ok so I have looked over the software and it looks great. I have also looked through some of the posts, and I am left with concerns
My first and most important issue that I have that needs to be addressed before I purchase is that of installation.
I bought AlstraSoft's Videoshare. ($300) I also paid for server module setup ($30). Then, to have it installed on the server, they contracted out another company to have that installed. ($50).
That was three weeks ago, and I still have no server software installed on my Dedicated Server, that I am leasing from GoDaddy for almost $200 bucks a month, so I would not have to migrate from a Virtual Dedicated to an actual Dedicated Server.
So obviously, even though Clipshare Pro seems to be "better" (albeit , very similar), more recently updated, and cheaper....I don't feel like forking out another $250 circa to have nothing done.
I have seen posts from "Danny" who seems to be the head man in charge, and post regarding him and the company that are regular Forum "posters"
I am a bit concerned with only one person running the company, only because of all the MANY MANY emails that have gone back and forth between me and the "staff" at Alstrasoft have included only two names.
Now...understand, if "Danny" runs everything himself , and actually takes care of installation and issues (etc) then great. But, most of my emails to Alstrasoft either take to days before a reply (with no results, seeing as my server is still not set up) or they are ignored completly - both by the two individuals at Alstrasoft, as well as the guy at the second company they contracted to have the server installed (which - FYI - was not told to me would be the case prior to purchasing).
Now...I have seen many posts throughout this section of the forum saying that the server would be up in running in about two days.
Alstrasoft told me the same thing..."A Day or Two".....that was three weeks ago......
(FYI - If you haven't divined by now...I am NOT endorsing Alstrasoft..... They DO NOT offer ANYTHING they claim to....I mean NOTHING. I got ripped off completly.... YOU HAVE BEEN WARNED)
So what I am asking is some case examples from others that have had their software/server installed. Please forward me your opinions, expiriences, and your URL's to running servers/websites.
And my question is ( I suppose to Danny ) is ...well....is it really going to take two days to install?
And if so...can it be installed on GoDaddy servers?
If so..and if my server gets installed...I will be very happy, and be amongst those to sing your praises...as some here do....
But I am hesitant, and weary of getting burned....and I HAVE been burned......
So there it is. I have to start here before I ask specific questions about the software....I have a couple specific questions...but I will wait for that....
Thanks in advance to all that can help me out with this. I look forward to your responses and assistance.
Thx
Rock-n-Roll
Jaek
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Hey,
I have had a great experience here. My script was installed on my dedi server by the staff for $25. They also configured my server for $50. They responded to my ticket requests within 24 hours.
I hired several members of the forum to install players, templates, mods & stuff like that to my site...you can pm if you would like.
I would encourage you to seriously consider ordering the liscense. The script has been working fine for me. Sorry about your experiences with Altrasoft...I've hear similar horry stories about them much too often...hope this helps...