Good Customer Service

3DG1 · 07-11-2008, 04:30 AM

My parnters and I have been trolling the boards for awhile. There seems to be good bit of bashing on the customer service and how long it takes them to process a request. We bought clip-share pro last week, submitted a ticket yesterday, and all the modules and program were put on our server today. We couldnt ask for a better turn around time and smooth transition. We just wanted to say thanks for making this so easy for us. Thank You

Danny · 07-13-2008, 11:11 AM

Thank you

Netmaster · 07-17-2008, 03:10 PM

while answering this message, i didnt get reply to my earlier enquiry from staff members.. odd

xtc2 · 07-18-2008, 10:01 PM

Just wanted to echo the positive sentiments of 3DG1. I've been monitoring the message boards for a while and decided to purchase 4.0 earlier this week. I followed the instructions and submitted a ticket for server installation.
Usually I want to make sure that I'm doing everything on my side to avoid any hiccups along the way, so I tested all of the logins/passwords/ssh stuff on the new server before my request.

This afternoon, I get an update on the ticket. Everything was done as promised and I am ready to add videos to my site. Would like to take this opportunity to give special thanks to Joseph and everyone at ClipShare.
Thanks for making this very smooth, I appreciate it very much.

07-11-2008, 04:30 AM	#1
3DG1 Member \|Forum Newbie\| Join Date: Jul 2008 Posts: 22	Good Customer Service My parnters and I have been trolling the boards for awhile. There seems to be good bit of bashing on the customer service and how long it takes them to process a request. We bought clip-share pro last week, submitted a ticket yesterday, and all the modules and program were put on our server today. We couldnt ask for a better turn around time and smooth transition. We just wanted to say thanks for making this so easy for us. Thank You

07-13-2008, 11:11 AM	#2
Danny ClipShare Staff \|Forum Guru\| Join Date: Nov 2006 Posts: 1,620	Thank you __________________ Best regards, Danny B. - Founder - ClipShare \| MediaShare \| AVS (Adult Video Script) \| Clone Script Directory \| Screept

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07-17-2008, 03:10 PM	#3
Netmaster Member \|Forum Regular\| Join Date: Mar 2007 Posts: 174	while answering this message, i didnt get reply to my earlier enquiry from staff members.. odd

07-18-2008, 10:01 PM	#4
xtc2 Member \|Forum Newbie\| Join Date: Jul 2008 Posts: 1	Just wanted to echo the positive sentiments of 3DG1. I've been monitoring the message boards for a while and decided to purchase 4.0 earlier this week. I followed the instructions and submitted a ticket for server installation. Usually I want to make sure that I'm doing everything on my side to avoid any hiccups along the way, so I tested all of the logins/passwords/ssh stuff on the new server before my request. This afternoon, I get an update on the ticket. Everything was done as promised and I am ready to add videos to my site. Would like to take this opportunity to give special thanks to Joseph and everyone at ClipShare. Thanks for making this very smooth, I appreciate it very much.

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