Clipshare Version 5 ???

[Dub305]

Originally Posted by Danny

No support ? Why no support ? Do you know what support is in the first place ? Did you submit a Support ticket and you were not answered ? Do you want to see print screens that ALL support tickets are answered daily ? We delay the release for whatever it takes, to be sure we release some good stuff, with no bugs. If we release it now, then you complain about bugs, if we delay it, you complain about it too... Well make up your mind

You have COMPLETELY misunderstood everything I was saying. If I seriously wanted to complain then it will would be about how long it takes to answer a simple question by a staff member on the forum(if any) or the time it takes to have a support ticket even looked at it. Folks are asking this question "WHEN WILL THE NEW RELEASE BE AVAILABLE?" and you have stated "JANUARY 2010". Its Febuary 3....so by what you said, you shouldve been finished this new project.

As for complaining about bugs, I personally, dont complain about bugs because new stuff has that anyway and this will be no different. So as I said already, It will it will ease alot of current customer frustration if there was a actual staff to let folks know when new updates are going to be release. It would even increase potential customers. I mean simply put.. why buy something when you wont get any support or acknowledgment of it.

Now that is a idea, suggestion, concept, thought, or whatever you want to call it..not me telling you what to do. Again Danny, I appreciate your response, but that needed to be cleared up.

[admin]

We provide support through the HelpDesk and its appropiate departments. This is a community forums just as its name suggests.

As for the January 2010, it was a simple estimation, not a fixed date. It happens to all companies, all products, in any businesses. Maybe except Apple

Originally Posted by Dub305

You have COMPLETELY misunderstood everything I was saying. If I seriously wanted to complain then it will would be about how long it takes to answer a simple question by a staff member on the forum(if any) or the time it takes to have a support ticket even looked at it. Folks are asking this question "WHEN WILL THE NEW RELEASE BE AVAILABLE?" and you have stated "JANUARY 2010". Its Febuary 3....so by what you said, you shouldve been finished this new project.

As for complaining about bugs, I personally, dont complain about bugs because new stuff has that anyway and this will be no different. So as I said already, It will it will ease alot of current customer frustration if there was a actual staff to let folks know when new updates are going to be release. It would even increase potential customers. I mean simply put.. why buy something when you wont get any support or acknowledgment of it.

Now that is a idea, suggestion, concept, thought, or whatever you want to call it..not me telling you what to do. Again Danny, I appreciate your response, but that needed to be cleared up.

[maximutt]

Originally Posted by admin

As for the January 2010, it was a simple estimation, not a fixed date. It happens to all companies, all products, in any businesses. Maybe except Apple

Thanks admin. Is there now a new updated approximate date?

[Dub305]

Originally Posted by admin

We provide support through the HelpDesk and its appropiate departments. This is a community forums just as its name suggests.

As for the January 2010, it was a simple estimation, not a fixed date. It happens to all companies, all products, in any businesses. Maybe except Apple

Thank you Admin. I really appreciate that. Id there a place to read about the new features of this version?

[Ronaldo1981]

We are looking foward to the new version....

[adventube]

i still waiting for helpdesk answer from 17 Oct 2009

[halm]

sorry for my offtop...

Where can I find ClipShare documentation more than 1 page in pdf?

Do you have a vps-template for video hosting? I have troubles with installation ffmpeg/mencoder...

[dargre]

Originally Posted by halm

Do you have a vps-template for video hosting? I have troubles with installation ffmpeg/mencoder...

Installation of ffmpeg/mplayer etc. is not a matter of documentation.
Servers can be so different that you cannot expect any universal tutorial on this.
However there are dozens of tutorials on the net, so everyone can try.
Unfortunately for many it's too complicated.

I think no one understands you when you write of "vps-template"
There is no such thing like "vps-template"

[Zain]

Sweet! I can't wait for this upgrade. Even though I just bought 4.1 two months ago. lol
I guess I'll wait for that rather than trying to integrate a bunch of stuff; see what's exactly on this version when it comes out.

-Zain
www.sorrynoobs.com

[Dub305]

So hows the update coming guys?