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| Pre-Sales Questions If you have any pre-sales questions, here's the place to ask. |
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06-01-2008, 10:33 PM
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#1 |
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Member
|Forum Newbie|
 Join Date: Feb 2008
Posts: 1
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Serious Bug! "Your Account is Expired - Renew Now!"
I purchase pro 2.6 2 days ago, have one serious problem with the membership package function, it is not working, support fro clipshare did not help out by repply to me, i have no choice but to post here.
I have enable the membership package, one is free and one is paid membership for 30 days. When a new member signup and choose the 30 days paid membership, after he has directed to paypal and made payment, and payment was successful. But when login and ready to do some action like upload video or dowmload video, it will always said : "Your Account is Expired - Renew Now!" Anyone has this problem? Please help! I have submitted a support ticket to clipshare support 2 days agao but no reply. Spent $199 without support? |
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06-06-2008, 01:03 PM
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#2 |
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ClipShare Staff
|Forum Guru|
Join Date: Jan 2007
Posts: 1,945
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Hi,
We know about this bug and we are working on the fix. |
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07-24-2008, 01:07 PM
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#3 | |
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Member
|Forum Newbie|
Join Date: Jan 2007
Posts: 26
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any progress?
Quote:
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08-11-2008, 05:41 AM
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#4 |
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Member
|Forum Newbie|
Join Date: Jun 2008
Posts: 27
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Any new developments on this?
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02-15-2009, 03:41 PM
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#5 |
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Member
|Forum Newbie|
Join Date: Feb 2009
Posts: 10
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Any news on this fix...? it makes the payment package unusable
Last edited by afterimage : 02-15-2009 at 03:42 PM. Reason: spelling |
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03-05-2009, 07:12 PM
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#6 |
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Member
|Forum Newbie|
Join Date: Mar 2009
Posts: 1
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wow this type of service make me reluctant to but this product
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03-08-2009, 10:14 AM
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#7 |
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Member
|Forum Newbie|
Join Date: Mar 2009
Posts: 10
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Your Account is Expired - Renew Now!"
Im getting the same problem, ive submited a ticket and still no reply.. can someone please help.. all i want to do is get my site up and running
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03-10-2009, 11:46 AM
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#8 | |
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Member
|Forum Newbie|
Join Date: Mar 2009
Posts: 10
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Quote:
It is now March and the problem still not fixed, ive submited i ticket and still no reply |
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03-17-2009, 12:19 AM
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#9 | |
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ClipShare Customer
|Forum Junior|
Join Date: Oct 2007
Posts: 70
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Quote:
__________________
All software companies should provide a user's manual or detail knowledge base updated monthly with details on FAQ. Relying on forum is lazy. |
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03-17-2009, 09:11 AM
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#10 | |
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Member
|Forum Newbie|
Join Date: Mar 2009
Posts: 10
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Quote:
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